Nov 24 – Apple’s main supplier Foxconn said on Thursday there had been a “technical error” in hiring new employees at an iPhone factory in China affected by COVID-19, making it who apologized to workers after the company was rocked by fresh labor unrest.
Groups of men smashed surveillance cameras on Wednesday and clashed with security personnel as hundreds of workers protested at the world’s largest iPhone plant in the Chinese city of Zhengzhou, in rare scenes of open dissent in China sparked by claims. of back wages and frustration over severe COVID-19 restrictions.
The workers said in videos that circulated on social media that they had been informed that Foxconn intended to delay the incentive payment. Some workers also complained that they were forced to share dormitories with colleagues who had tested positive for COVID-19.
“Our team has been investigating the matter and has discovered that a technical error occurred during the onboarding process,” Foxconn said in a statement, referring to the hiring of new workers.
“We apologize for an input error in the computer system and guarantee that the actual salary is the same as the agreed salary and that of the official hiring signs.”
The latest unrest has highlighted communication problems and mistrust of Foxconn’s management among some of the workforce, as some workers accuse the company of not having acted effectively to curb the spread of COVID-19 and of having cheated them later with wages.
Foxconn’s apology on Thursday marked a change of direction from the day before, when it said it had honored its payment contracts.
Larger protests had died down by Thursday and the company was contacting employees involved in smaller protests, a Foxconn source familiar with the matter told Reuters.
The person said the company had reached “initial agreements” with employees to resolve the dispute and production at the plant continued on Thursday.
The Taiwanese company said it would respect the wishes of new hires who wanted to resign and leave the factory campus and offer them “assistance allowances.” A screenshot of a message to Foxconn employees, seen by Reuters, showed the subsidies amounted to 10,000 yuan ($1,400) per worker.
Zhengzhou announced on Wednesday that it would carry out mass coronavirus testing, as China reported a record 31,444 daily new locally acquired COVID-19 cases.