What should I do at the accident site?
Being in an accident can be very stressful. Find out now about the steps you should take after an accident.
- Check if someone is hurt
- Call 911, to request any necessary medical assistance
- Move your car to a safe place , but do not leave the place
- Do not admit fault or reveal your policy limits
- Contact the police. They will send an officer if necessary
- Exchange information with those involved
- If your car cannot be driven, request roadside assistance
What information should you collect?
- Names, phone numbers, mailing addresses, and email addresses of the other drivers, all
- vehicle occupants, and witnesses
- Incident location
- Photos of the scene and all vehicles involved, including license plate numbers
- Insurance information for others involved: company name, policy number, and phone number
If emergency services respond, write down:
- Police report number
- Phone number
- Officer name and badge number
Report a Claim
It is important that you report your claim as soon as possible for several reasons. For example, accidents require a more detailed investigation. It’s also best to investigate quickly after the accident so everyone remembers the details.
Inspection and Repair Process
Once you report the claim , if you are eligible, schedule an appointment for a damage inspection.
- The inspection usually takes about 30 minutes .
- If your car isn’t safe to drive, we’ll send a GEICO adjuster to look at it.
- You do not have to meet with our adjuster unless you want to.
After the inspection, you can have your vehicle repaired wherever you want.
Consider an Auto Repair Expert location for an all-in-one inspection, repair and rental.
- The shop will start the repair process as soon as you hand over your vehicle.
- You can go home in a rental vehicle if you have rental reimbursement coverage.
- You will receive regular updates on the progress of your car repair
Report a new claim or track your claim today to see if you can schedule an inspection appointment online.
How to Be Prepared for Accidents
Here are some things you can do to make sure you are prepared in the event of an accident:
- Keep a vehicle safety kit in your car.
- Put your most important information in the glove compartment: Identity documents, vehicle registration, emergency contacts and health insurance cards.